Everything you need to know about shipping your vehicle safely across the country.
General Car Shipping Questions
Auto transport is a service provided by companies that pick up your vehicle from one location and deliver it to another, safely secured on a specialized trailer.
Once you request a quote, we match your vehicle with an FMCSA-vetted carrier heading your route. They inspect the car, load it, and deliver it to your specified destination.
Yes. We only work with licensed, bonded, and fully insured carriers to ensure your vehicle is protected against transit damages.
Transit times depend on the distance. A cross-country move generally takes 7-10 days, while shorter state-to-state moves may take 1-3 days.
We recommend booking 1-2 weeks in advance to ensure carrier availability and secure the best market rate.
Yes, but it requires a specialized truck with a winch to load the vehicle. Please inform dispatch beforehand as an INOP fee applies.
You simply need the pickup zip code, delivery zip code, vehicle make/model, and whether the car is running or non-running.
Yes, door-to-door is our standard service. The driver gets as close to your home as legally and safely possible.
Absolutely. Open transport is cost-effective for daily drivers, while enclosed provides maximum protection for luxury or classic vehicles.
Shipping avoids putting unnecessary mileage on your car, saves you time, prevents hotel/gas expenses, and reduces the risk of road accidents.
Scheduling & Pickup FAQs
The assigned driver typically calls 12 to 24 hours prior to the scheduled pickup time to coordinate logistics.
A carrier is usually assigned within 1 to 5 days before your first available pickup date, depending on the route popularity.
You or a trusted representative (over 18) must be present to hand over the keys and sign the Bill of Lading.
You can provide a generic zip code or city for quoting. We will update the exact address before dispatching the driver.
Please keep your gas tank around 1/4 full. This helps save weight on the carrier trailer while ensuring there's enough gas to load/unload.
Most carriers allow up to 100 lbs of soft goods in the trunk. However, personal items are strictly not covered by cargo insurance.
For immediate shipping, you can request an "Expedited" service, which costs more but prioritizes your vehicle on the load board.
Yes, you can cancel for a full refund of the broker fee as long as a carrier has not yet been dispatched to pick up your vehicle.
Still Have Questions?
Our dispatch experts are available 24/7 to guide you through the process.